SVP Products
In today’s fast-evolving US mortgage industry, lenders face constant pressure to close loans faster, reduce operational costs, and maintain strict compliance. Encompass Partner Connect (EPC), developed by ICE Mortgage Technology®, is a modern integration platform designed to streamline connections between the Encompass® Loan Origination System (LOS) and third-party service providers, including appraisal management companies (AMCs), credit verification firms, and mortgage insurers.
Encompass® is ICE Mortgage Technology’s flagship LOS, designed to unify the entire lending lifecycle, from borrower application to post-closing, within a single, intelligent platform. For lenders, it centralizes data, compliance, and vendor connectivity, eliminating fragmented workflows and reducing errors. Built-in automation, audit trails, and business rules help maintain data accuracy and compliance across all loans.
With EPC replacing legacy integrations, lenders gain bi-directional, real-time connectivity with third-party providers without leaving Encompass. This improves operational efficiency, shortens cycle times, and enhances borrower experience, offering a strategic advantage in a highly regulated and competitive market.
Encompass Partner Connect (EPC) is a next-generation integration platform that modernizes how lenders connect with service providers within the Encompass LOS. Replacing the legacy Partner Network, EPC uses a cloud-native, API-first architecture to enable real-time, bi-directional data flow between lenders and partners, including AMCs, credit verification providers, title agencies, and mortgage insurers.
Whereas, older integrations relied on manual exchanges or multiple portals, EPC ensures all orders, updates, and documents move automatically within the LOS. This framework simplifies workflows, improves speed and flexibility, and maintains long-term compatibility with ICE’s evolving digital lending ecosystem. Thus, EPC transforms Encompass into a connected, intelligent lending hub with automation, compliance, and partner collaboration built in.
EPC operates on a cloud-native, API-driven architecture, enabling secure, automated, and real-time data exchange. Whereas, manual uploads, local installations, and fragmented workflows are eliminated, as appraisal orders, verifications, and disclosures flow through encrypted connections within Encompass.
EPC Under the Hood
Build Once, Use Everywhere: Partner integrations developed once are instantly accessible across the ICE Digital Lending Platform, including Encompass, Consumer Connect, and TPO Connect.
Automated Workflows: Orders can be placed, tracked, and updated within Encompass without redundant configurations.
Security & Compliance: OAuth 2.0 authentication and token-based access control ensure all exchanges meet industry privacy and regulatory standards.
This architecture creates a scalable, future-ready integration model that allows lenders to operate with speed, control, and reliability.
EPC standardizes and automates appraisal, credit, and title workflows within Encompass.
Reduced Manual Work and Increased Productivity
Repetitive tasks such as appraisal ordering, report delivery, and data synchronization are automated. Teams manage workflows directly in Encompass, reducing administrative effort and allowing focus on borrowers and underwriting decisions.
Real-Time Ordering, Tracking, and Communication
Status updates and document transfers occur instantly. Lenders monitor appraisal progress, while service providers receive accurate, up-to-date information without emails or manual intervention, minimizing errors and delays.
Enhanced Borrower Experience
Faster, more accurate processing reduces closing times and ensures transparent communication, helping lenders set realistic expectations and build borrower trust.
Automatic Updates and Maintenance-Free Operations
EPC evolves with Encompass updates and ICE API changes, eliminating manual maintenance or compatibility issues and ensuring uninterrupted service.
Simplified Partner Integrations and Data Accuracy
Standardized API connections simplify onboarding new service providers. Built-in field mapping, milestone syncing, and document organization maintain data integrity across every transaction.
Streamlined User Experience
Single Sign-On (SSO) and centralized dashboards provide a unified interface for all users. Teams gain visibility into pipeline stages, vendor performance, and key metrics without leaving the LOS.
ICE Mortgage Technology has set November 1, 2025 as the cutoff for legacy service ordering and SDK integration updates, with full retirement scheduled for December 31, 2026. Without migration, lenders risk service disruption, integration instability, and lost access to new features.
To prepare, lenders should:
Inventory current legacy integrations
Prioritize EPC-ready partners
Test workflows in EPC
Align IT, operations, and compliance teams for a clean cutover
Early migration ensures uninterrupted operations, improved automation, and faster adoption of new features.
ValueLink Software EPC integration is backed by their ICE Mortgage Technology® partnership partnership allows lenders to automate appraisal workflows entirely within Encompass. Real-time, bi-directional data synchronization ensures orders, status updates, and reports flow instantly and securely. Lenders experience 25–35% faster appraisal cycles with ValueLink through reduced turn times improving borrower satisfaction.
End-to-end automation eliminates redundant data entry, enforces compliance with custom fields, milestones, and business rules, and supports appraisal ordering, vendor selection, QC review, and document uploads. Thus, the result is a smoother, scalable, and efficient valuation process aligned with today’s digital mortgage demands.
ValueLink creates a unified platform for both lenders and AMCs:
Embedding compliance, communication, and quality control within Encompass enables faster, more accurate operations, resulting in shorter turn times, cleaner data, and improved borrower experience.
EPC and ValueLink together enable lenders and AMCs to streamline mortgage workflows, maintain compliance, and improve borrower experiences—delivering faster, smarter, and more reliable digital lending operations.
Encompass is a leading Loan Origination System (LOS) developed by ICE Mortgage Technology®. It helps lenders manage the entire loan lifecycle, from application and processing to underwriting, closing, and post-closing, in one unified system. By automating key workflows, Encompass improves efficiency, reduces errors, and ensures compliance across all lending operations.
Encompass Partner Connect (EPC) is the next-generation integration platform that connects Encompass with third-party service providers, such as appraisal management companies, credit bureaus, and mortgage insurance firms. It replaces the legacy Partner Network with a modern, cloud-based, API-driven framework that offers faster, more reliable, and more secure data exchange between lenders and their partners.
The legacy Partner Network relied on older integration methods that required more manual configuration and maintenance. EPC introduces a cloud-native, API-first architecture that enables real-time, bi-directional data flow, meaning information moves instantly between Encompass and connected systems without human intervention. It also enhances data security through modern authentication protocols like OAuth 2.0.
ICE Mortgage Technology® is retiring legacy Encompass Partner Network integrations and moving all partners to EPC. Migrating ensures long-term compatibility, uninterrupted service, and access to new features and performance upgrades. Lenders who migrate early can take advantage of faster integrations, improved automation, and reduced IT dependency.
With EPC, lenders and AMCs gain real-time visibility into appraisal status, automated data syncing, and simplified ordering, all within Encompass. It removes the need for double data entry or switching between systems, resulting in faster turnaround times, fewer errors, and improved borrower satisfaction.
Yes. ValueLink is a Encompass Partner Connect integration partner. The platform provides bi-directional, real-time connectivity with Encompass, enabling lenders to order, track, and manage appraisals seamlessly. This connection reduces manual work, enhances compliance, and supports faster appraisal cycles.
Lenders should begin by identifying existing Encompass Partner Network integrations that need to transition to EPC. Working with certified partners like ValueLink ensures a smooth migration, as ValueLink’s EPC connection is already certified, maintained, and updated automatically with ICE’s latest API releases.
ValueLink provides end-to-end support for EPC-connected lenders and AMCs, from setup and configuration to ongoing updates and user training. A dedicated account manager ensures seamless onboarding, while ValueLink’s technical team maintains constant compatibility with evolving Encompass and EPC standards.
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